CAREGIVER RELATIONS BUSINESS PARTNER

110 N MAIN ST, DAYTON, OH 45402

DEPT: PHYS NETWORK HUMAN RESOURCES

Full-Time /  8:00 AM - 5:00 PM 

The Caregiver Relations Business Partner – Employee Relations (CRBP) provides timely advice and consultation in effectively navigating the caregiver experience in both non-union and unionized settings. The CRBP fosters a positive environment where we shape a Just Culture of excellence ensuring that all individuals are treated with dignity and respect and every caregiver, patient, family member, and community member feels seen, valued, and respected. This includes providing clear policy interpretation, consultation, and guidance on performance and behavior concerns. The CRBP will also aid in corrective action, investigations, and litigation requests as applicable. The CRBP will be the point of contact for Regulatory Compliance and assist caregivers and leaders with employment concerns. The CRBP will provide quality customer service by resolving inquiries, questions, and cases in a timely, accurate, compliant, fair, and consistent, manner.

General Summary/Responsibilities:

§  Minimizes business risk and enhances the company Just Culture by ensuring that all management is knowledgeable in all required areas of compliance, code of conduct, diversity, sexual harassment, interviewing and selection skills, employment law, etc.

§  Ensures compliance with federal, state, and local legal and regulatory requirements.

§  Works in partnership with customer groups to manage and resolve caregiver relations issues in a timely manner.  Promotes positive and proactive employee relations support to our caregivers and respective leaders.  Builds and fosters trust and ongoing relationships with caregivers and leaders.

§  Coaches management in caregiver relations and other Human Resources policies and practices.

§  Role model for and provides high levels of customer service to our caregivers while promoting organizational mission, vision, and values.

§  Other projects as assigned.

Essential Duties & Functions

 

§  Provides advice and counsel to supervisors on caregiver issues as they relate to compliance with regulations, laws, and policies.

§  Conducts interactive processes with caregivers to determine accommodation compliance and reasonable accommodations. 

§  Assists with employee separations and ensures compliance with regulations, procedures, and policies.

§  Supports subpoenas and other file requests.

§  Develops and conducts training on harassment and discrimination, employment law, accommodation compliance, performance reviews, discipline, terminations, ethics, personnel policies and regulations.

§  Supports retention and engagement initiatives.

§  Fosters and promotes use of human resources services and platforms.

§  Proposes and makes recommendations to the policy committee for changes and improvements to the HR policies.

§  Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.

§  Collects, organizes, and analyzes employee data.

§  Performs caregiver liaison responsibilities.