CASE MANAGEMENT ASSISTANT

Qualifications :

Education

Minimum Level of Education Required: High School completion / GED

Associate degree preferred

Additional requirements:

Type of degree: N/A

§ Area of study or major: N/A

§ Preferred educational qualifications: N/A

§ Position specific testing requirement: N/A

Licensure/Certification/Registration

§ N/A

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Prior job title or occupational experience: MA, HUC, PCT, STNA

Prior specific functional responsibilities: Experience with Epic

Preferred experience: Healthcare, Medical Terminology

Other experience requirements: N/A

Knowledge/Skills

§ Communication skills (oral and written) are imperative as they interact with physicians, employees, and patients. In additional there is daily contact with customers, employees, visitors, vendors, physicians and with patients/families

§ Working knowledge of Microsoft Office suite programs with excellent verbal, written communication and customer service skills.

§ Good organizational skills and ability to multi-tasks required.

§ Ability to assist staff with technical troubleshooting of software and hardware issues

§ Must be able to work well under pressure and maintain professional demeanor under adverse conditions

§ Skilled in self-directed work