Case Management Assistant / Integrated Care Management Program

Education

Minimum Level of Education Required: High School completion / GED

Associate degree preferred

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Prior job title or occupational experience: MA, HUC, PCT, STNA

Prior specific functional responsibilities: Experience with Epic

Preferred experience: Healthcare, Medical Terminology

Other experience requirements: N/A

Knowledge/Skills

 Communication skills (oral and written) are imperative as they interact with physicians, employees, and patients. In additional there is daily contact with customers, employees, visitors, vendors, physicians and with patients/families

 Working knowledge of Microsoft Office suite programs with excellent verbal, written communication and customer service skills.

 Good organizational skills and ability to multi-tasks required.

 Ability to assist staff with technical troubleshooting of software and hardware issues

 Must be able to work well under pressure and maintain professional demeanor under adverse conditions

 Skilled in self-directed work