COMMUNICATIONS SPECIALIST - MVH (Full-Time / Shift Varies: 7a-7p, 12p - 12a , 7p-7a / 36 hours per week / 72 hours per pay)

Minimum Level of Education Required: High School completion / GED

Licensure/Certification/Registration: This position requires a certified Emergency Medical Technician or Paramedic in the state of Ohio, or may have the equivalent in knowledge or experience. Air Medical Communication Specialist Certification required within 5 years from date in position.

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Preferred experience: Experience as an EMS provider or a minimum of 1 year full-time experience in EMS Dispatching.

Working Conditions:

1. Must be able to sit/stand at work station for at least 12 hours.

2. Must be able to sit at a computer with multiple monitors for extended periods of time.

3. Must be able to work with a telephone and radio system.

4. Must be able to multi-task efficiently.

5.  Must demonstrate good customer service skills and work with/alongside coworkers and customers with a wide range of personalities.

6. Must be able to use a headset for extended periods of time.

7. Must take on call assignment, subject to call in.

8. Must attend department meeting and education; including completing any education assignments as requested.

9. Shift days/hours are subject to change based on the needs of the department.

10. Must work 2 holidays per year on a rotating basis.

11. Must be able to be cross-trained into the RRC / Access Center.