COMMUNICATIONS SPECIALIST - MVH (Part Time / Day Shift / Flex Shifts / Every Third Weekend)
Communications Specialist - MVH
Regional Referral Center
Part Time / Day Shift (7:00 a.m. - 7:30 p.m. / varies / Flex)
24 hours per week / 48 hours per pay period
Operates the Communication Center for CareFlight Air & Mobile, including multiple aircraft and ground transport vehicles, and other air & ground vehicles as needed, during their assigned shift.
Weekends: Every Third Equivalent
Schedule: Cover open shifts (TOP, vacations, etc.) and self-schedule remaining shifts.
Holidays: 2-3 per year.
Minimum Level of Education Required: High School completion / GED
Licensure/Certification/Registration: This position requires a certified Emergency Medical Technician or Paramedic in the state of Ohio, or may have the equivalent in knowledge or experience. Air Medical Communication Specialist Certification required during orientation.
Experience:
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Experience as an EMS provider or a minimum of 1 year full-time experience in EMS Dispatching.
Working Conditions:
1. Must be able to sit/stand at work station for at least 12 hours.
2. Must be able to sit at a computer with multiple monitors for extended periods of time.
3. Must be able to work with a telephone and radio system.
4. Must be able to multi-task efficiently.
5. Must demonstrate good customer service skills and work with/alongside coworkers and customers with a wide range of personalities.
6. Must be able to use a headset for extended periods of time.
7. Must attend department meeting and education; including completing any education assignments as requested.
8. Shift days/hours are subject to change based on the needs of the department.
9. Must be flexible in scheduling.
10. Must work well with staff, internal/external customers, and other stakeholders; respectful during interactions and maintain professionalism.
11. Other responsibilities/projects as directed.