DIR-IT INFRASTRUCTURE

Premier Health Mission, Vision, and Values 

The Premier Health Mission 

We Care. We Teach. We Innovate. We Serve. 

The Premier Health Vision 

To inspire better health 

The Premier Health Values 

Integrity 
Compassion 
Authenticity 
Respect 
Excellence

General Summary/Responsibilities:

Strategic success for Premier Health depends on a secure, reliable, high availability, and scalable technology infrastructure that supports the PH Strategic Vision. 

The Director, Infrastructure is responsible for: 

• Drive cloud and on-prem modernization, champion automation, and deliver secure, scalable platforms that empower clinicians, caregivers, and patients. 
• Directing and managing all corporate infrastructure assets including Servers, Telecommunications, Networks, Storage environments, Backup environments, Personal Computers, Thin Client Devices, and Peripherals. 
• Oversees corporate data centre facility and operational planning. 
• Directing and managing the planning, evaluation, development, installation, testing, modification and operation of all Infrastructure for a large, integrated, multi-institutional healthcare delivery system. 
• Responsibility for all infrastructure management and reporting. 
• Developing strategic plans, establishing priorities and allocating resources for the Digital Health and Technology Infrastructure group to achieve Division as well as Premier Health’s goals. 
• Oversees Technology standards development and enforcement. 
• Prepare and manages budgets including a $5 -10 Million Capital Budget and a $10 – 25 million Operating Budget. 

• Directs, oversees, and supervises 35 – 60 staff, managers, and consultants. 

   

Organizational Standards 

• Possess skills, knowledge, and abilities to reach the mission, vision, and values of Premier Health. 
• Demonstrates traits and behaviours including, but not limited to, Focusing on Patients/Customers, Walking the Talk, Being a Partner, Adding Skills/Abilities, Working Independently for all staff and Managing in a Changing Environment, Engaging the Workforce, and Managing & Improving Individual Performance for Management Staff. 
• Performs in such a way to honour our values of Respect, Integrity, Compassion, and Excellence. 
• Provides a positive and professional representation of the organization. 
• Promotes a culture of safety for patients and employees through proper identification, reporting, documentation, and prevention. 
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience. 
• Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
• Adheres to infection prevention policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Participates in ongoing quality improvement activities. 
• Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. 
• Complies with organizational and regulatory policies for handling confidential patient information. 
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization. 
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies. 
• Reports to work as required. 

Essential Duties & Functions Essential Duties & Functions: 

• Directing and managing all corporate infrastructure assets including, Servers, Telecommunications, Networks, Storage environments, Backup environments, Personal Computers, Thin Client Devices, and Peripherals. 
• Oversees corporate data centre facility and operational planning. 
• Directing and managing the planning, evaluation, development, installation, testing, modification and operation of all Infrastructure for a large, integrated, multi-institutional healthcare delivery system. 
• Responsibility for all infrastructure management and reporting. 
• Developing strategic plans, establishing priorities and allocating resources for the IT Infrastructure group to achieve Division as well as Premier Health’s goals. 
• Oversees Technology standards development and enforcement. 
• Member of Senior Leadership Digital Health and Technology Team 
• Oversees timely project initiation and completion. 
• Implements technical architectural design and cybersecurity controls. 
• Development of team organization, technical, and personal development. 
• Annually updates policies and procedures for infrastructure. 
• Follows appropriate technology controls, i.e., change control. 
• Maintains “care and feeding” maintenance in a manner that maintains operational and data integrity of the system. 
• Maintains “break-fix” maintenance in a manner that maintains operational and data integrity of the system.