ER SOC WRK/CNSLR-LSW/PC/MFT

JOB QUALIFICATIONS

Education: Master’s Degree in Social Work, Counseling or Marriage and Family Therapy required.

Licensure: LSW, PC MFT Required. Current license with the State of Ohio

Counselor, Social Worker and Marriage and Family Therapist Board.

Certification: CPI required by end of probationary period. CPR required by end of probationary period.

Experience: A minimum of three years post-Masters degree of experience in a health care setting, mental health setting and/or Alcohol/Drug Treatment Program agency setting is preferred.

Skills/Other: Strong Communication and Clinical Skills, including competency in diagnosing, along with knowledge of community resources.

Competencies:

1. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.

2. Deal with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Is not upset when issues or processes are unclear.

3. Composure: Is cool under pressure. Does not become defensive or irritated when things are tough. Is considered mature. Remains composed in difficult situations. Can handle stress. Is a settling influence in a crisis.

4. Process Management: Good at figuring out the processes necessary to get things done. Knows how to organize people and activities. Understands how to separate and combine tasks into efficient work flow. Can see opportunities for synergy and integration where others cannot. Can simplify complex processes. Gets more out of fewer resources.

5. Conflict Management: Steps up to conflict and sees them as opportunities. Reads situations quickly. Good at focused listening.

6. Listening: Practices attentive and active listening. Has the patience to hear people out. Can accurately restate the opinions of others even when he/she disagrees.

7. Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team and organization. Provides individuals information so that they can make accurate decisions. Is timely with information.

8. Business Acumen: Knows how business works. Knowledgeable in current and possible future practices, trends, technology, and information affecting the business and organization. Knows the competition.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Strength - Ability to lift, carry, push and/or pull 30 pounds.

Stooping- Bending of the body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.

Reaching - Extending hand(s) or arm(s) in any direction.

Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved to the extent that they are an extension of the hand, such as to turn a switch.

Fingering - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.

Feeling - Noting attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly of that of fingertips.

Talking - Expressing or exchanging ideas by means of spoken words to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, quickly and in the English language.