HR SERVICE DELIVERY COORD
Minimum Level of Education Required: High School completion / GED
Preferred educational qualifications: Associates or bachelor’s degree in human resources, Business, or related area
Licensure/Certification/Registration: PHR or SHRM-CP Certification (preferred)
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Previous experience in a customer service or HR support role preferred.
Other experience requirements: Experience reconciling cash or credit card transactions a plus.
Knowledge/Skills:
- Demonstrated proficiency with MS Office (PowerPoint, Word, Excel) required
- Strong organizational skills
- Effective oral and written communication skills
- Must display tact and diplomacy, as well as professionalism
- Maintain a high degree of confidentiality
- Ability to prioritize tasks and to delegate them when appropriate
- Excellent time management skills with a proven ability to meet deadlines
- Must stay abreast of key organizational HR policies and procedures
- Proficiency with or ability to quickly learn the organization's technology and HRIS systems
- Strong commitment to providing excellent customer service and issue resolution
- Ability to critically think
- Ability to troubleshoot
- Dealing with ambiguity
- Capacity to function well in a high-paced environment