IMAGE SVC REP/IMAGE PREP TECH

Education:      High School diploma required.  Some college preferred especially computer-related courses.

Experience:     Preferred three-five years of office or computer software experience. Successfully completed a Medical Terminology course or sign a memorandum of understanding that a Medical Terminology course be completed upon 6 months of hire.

Skills:

Knowledge of anatomy necessary for identifying appropriate relevant prior images for comparison.
Demonstrated ability to work independently requiring little supervision. 
Strong communication skills, both verbal and listening skills required.
Demonstrated customer service skills when responding to requests from radiologists and physician customers via telephone, facsimile, or e-mail.
Must demonstrate the ability to operate in a high stress environment and manage multiple tasks while staying focused on overall delivery of images and results reporting to customers.
Must exhibit strong oral skills and able to interact with physicians and employees from all levels of the organization.
Has the ability to utilize complex integrated Radiology Information and PACS systems for processing information and for archiving and retrieving images and reports as well as train new staff members in their use and application in the administrative environment.
Upon request, prints or burns images to CD for distribution to physician offices’ hospital departments, Surgery, and other institutions.
Utilizes complex image back-up procedure daily to ensure image availability to Surgery in the event of an unexpected PACS downtime.