LEAD COMPLETION TECH
DEPT: HEALTH INFO MGMT SERVICES
Full - Time / 8:00 am- 5:00 pm
Under minimal supervision, coordinates various aspects of the department clerical areas. In doing so, ensures the quality, timeliness and accuracy of processing of all types of records for chart completion. Coordinates the activities of the Release of records area of the department which includes phone calls, faxes, printing and burning charts to CD’s. Assures that guidelines of HIPAA are followed to reduce the hospital’s potential liability in releasing records or protected health information. Assures accurate data is collected for purposes of patient care, medical/paramedical education, legal, administrative, and community health care purposes. The team lead is responsible for covering the department for all shifts, including weekends and holidays, when there is a staff shortage or scheduling conflict. Consistently exceeds quality expectations in this area. Demonstrates extensive knowledge in all medical record functions in the department. Serves as a mentor of other HIMS staff to facilitate a higher level of quality by providing educational support on a daily basis.
Qualifications yees through proper identification, reporting, documentation, and prevention.
Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
Adheres to infection prevention policies and protocols, medication administration and storage procedures, and controlled substance regulations.
Participates in ongoing quality improvement activities.
Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
Complies with organizational and regulatory policies for handling confidential patient information.
Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies.
Reports to work as required.
Essential Duties & Functions
Essential Duties & Functions:
Ability to provide coverage in all duties assigned in area of responsibility.
Responsible for covering the department for all shifts, including weekends and holidays, when there is a staff shortage or scheduling conflict.
Responsible for troubleshooting any issues that arise in assigned area responsibility.
Coordinates the day-to-day activities of personnel engaged in clerical and ROI sections.
Answers questions for staff on clerical and ROI issues.
Monitors reports for follow-up- Missing Provider, Done & Decline.
Maintains all productivity logs for the staff.
Develops & secures approval of policies and procedures, as needed.
Performs audits as assigned.
Understands the HIPAA and Compliance program.
Assist HIMS leadership, as needed.
Attends meetings on all assigned committees.
Attends meetings and handles office issues when the manager is not in the office.
Essential Duties & Functions:
Ability to provide coverage in all duties assigned in area of responsibility.
Responsible for covering the department for all shifts, including weekends and holidays, when there is a staff shortage or scheduling conflict.
Responsible for troubleshooting any issues that arise in assigned area responsibility.
Coordinates the day-to-day activities of personnel engaged in clerical and ROI sections.
Answers questions for staff on clerical and ROI issues.
Monitors reports for follow-up- Missing Provider, Done & Decline.
Maintains all productivity logs for the staff.
Develops & secures approval of policies and procedures, as needed.
Performs audits as assigned.
Understands the HIPAA and Compliance program.
Assist HIMS leadership, as needed.
Attends meetings on all assigned committees.
Attends meetings and handles office issues when the manager is not in the office.
Other Duties & Functions:
Assist with interviews for potential HIM staff, as needed.
Assist with coordination of schedules of HIM staff, as needed.
Post schedules for workflow, office cleaning, and all other schedules, as needed.
Performs other duties as assigned.
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Type of degree: N/A
Area of study or major: N/A
Preferred educational qualifications: Associate degree in Health Information Management Program with credentials of an RHIT or RHIA or presently working toward obtaining their credentials
Position specific testing requirement: N/A
Licensure/Certification/Registration
Medical Terminology.
Experience
Minimum Level of Experience Required: 5 - 7 years of job related experience
Preferred experience: Leadership in Health Information or related medical field, Knowledge of Word & Excel.
Other experience requirements: N/A