LEAD PATIENT ACCESS SPEC
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JOB QUALIFICATIONS
Education: High school diploma or GED required. Associates Degree preferred.
Licensure: N/A
Certification: Medical Terminology certification preferred.
Experience: Requires at least two years experience in customer service and general clerical/office procedures. Applicable class work may be substituted for previous work experience.
Skills/Other:
- Ability to perform a variety of tasks, often changing assignments on short notice.
- Must be adept at multi-tasking.
- Will be required to learn and work with multiple software/hardware products to be used during the course of an average work day.
- Must possess excellent verbal and listening communication skills.
- Must be able to maintain a professional demeanor in stressful situations.
- Must be adept with machinery typically found in a business office environment.
- Possesses mathematical aptitude to make contractual calculations and estimate patient financial obligations to achieve financial clearance.
- Able to build productive relationships with all contacts.
- Must be able to complete Medicare Compliance training within 90 days of hire.
- Must be proficient in Windows-based computer technology, including keyboarding and typing at least 30 wpm.
- Prefer minimally two years experience in a hospital, medical office/clinic, or insurance company.
- Overall knowledge of third party collections, registration, billing and contracts is preferred.