Family Physicians of Englewood
FT / 80 hours per pay period
Summary of Position
The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. As the first point of contact for patients, they will uphold the excellent reputation of their practice, and the company as a whole. Our Medical Receptionists are an integral part of our offices, and are relied upon to assist in delivering the very best in Patient Experience. Every patient, every time.
The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.
Nature and Scope
The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.
Qualifications
1. High School diploma or GED, required.
2. Two to three years of experience in an ambulatory health care facility sought.
3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.
4. Knowledgeable of Third Party Payers, ICD-9/ 10 and CPT Coding is a plus.
5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.
6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential
7. Ability to work well with multiple teams and in multiple settings
