MGR - HLTHY FAMILIES AMERICA/HMGBF
Job Title: MGR: Healthy Families America
Unit: HMGBF Expansion
Shift: 8a-4:30p
Facility: MVH
Position Summary:
The Healthy Families of America Manager is responsible for the day-to-day, hands-on administrative management of the program and is involved in planning, budgeting, staffing, training, quality assurance, and evaluation, and ensuring all program requirements are met. The Manager is also responsible for supervising a team of home visitors, ongoing collaboration with community and state partners, public relations, and maintaining positive working relationships with early childhood partners and providers and ensuring successful program performance. Must be knowledgeable of and have maintained experience in providing home-based services as well as have been trained in and have experience in serving diverse populations, cultural humility, and completing screening and assessment tools required by the program. May also act as a liaison with other programs within HMGBF and community agencies and monitoring contracts.
Essential Duties & Functions:
· Manages all aspects of the program, including fiscal, administrative, and service delivery components.
· Assists with overall planning and direction of the program.
· Supervises employees and provides team leadership.
· Maintains a work environment that espouses HMGBF Guiding Principles: Respect, Collaboration, Community, Equity and Inclusivity, Sustainability, Staff Recognition, and Accountability.
· Responsible for interviews, hiring and providing a proper orientation for all new hires on their team.
· Provides ongoing training to support developmental needs of staff.
· Reviews and compiles appropriate and timely records and reports as required for the program.
· Implements continuous quality improvement plans to improve service delivery.
· Facilitates and participates in advisory, workgroup, and collaborative meetings as determined by the Director.
· Reviews participant case plans and conducts chart audits for quality assurance.
· Facilitates and conducts weekly staff meetings.
· Provide direct service to families, as needed.
· Acts as liaison with other community agencies to promote the program to achieve and maintain capacity.
· Ensures performance targets and indicators are being achieved to ensure successful completion of grant, model, and organizational goals.
· Conducts presentations to stakeholders including physicians, medical professionals, legislators, parents, and community partners to spread awareness, generate referrals, and cultivate relationships.
· Responds to data information requests from community and partnering agencies to demonstrate the impact of services provided at HMGBF.
· Perform other duties and responsibilities, as assigned.
Education
Minimum Level of Education Required: Bachelor's degree
Additional requirements:
§ Type of degree: N/A
§ Area of study or major: business or related field
§ Preferred educational qualifications: Master’s Degree
§ Position specific testing requirement: N/A
Licensure/Certification/Registration: N/A
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: Supervisor or Manager
Prior specific functional responsibilities: experience supervising home visitors of an Ohio Department of Children and Youth funded Help Me Grow Home Visiting Program.
Preferred experience: leadership or equivalent work experience
Other experience requirements: N/A
Knowledge/Skills:
· Ability to engage in servant leadership with a goal to foster an inclusive environment that puts the well-being of people and communities first.
· Ability to exercise appropriate judgment and effectively organize / prioritize work and multitask.
· Ability to work independently with general direction.
· Success being adaptable in a multi-faceted role in a fast-paced environment.
· Ability to deal with the public tactfully and effectively, staff and patrons in a friendly and professional manner.
· Ability to maintain a high degree of confidentiality internally and externally.
· Maintains composure and is professional and polished in all interactions internally and externally.
· Ability to establish and maintain a comprehensive record-keeping system and office procedures.
· Ability to resolve moderately complex problems.
· Ability to demonstrate a high attention to detail and good follow-up skills. Must be self-motivated, proactive and solution focused.
· Ability to express self effectively and concisely, both orally and in writing.
· Self-motivated with strong attention to detail.
· Ability to read, write and interpret reports and business correspondence for a diverse audience.
· Strong team building skills; organizational and staff development skills.
· Possess skills, knowledge, and abilities to meaningfully engage with individuals from diverse cultural backgrounds.
· Possess skills, knowledge, and abilities to reach the mission, vision, and values of GDAHA.
· Computer proficiency including Microsoft Office Suite.
· Data entry and keyboarding at 35 words per minute.