OPERATIONS DISPATCHER
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Preferred educational qualifications: Associates Degree
Position specific testing requirement: Must pass Law Enforcement Automated Data
System (LEADS) and Computerized Criminal History (CCH) certification requirements within thirty days of employment and maintain certification throughout employment
Licensure/Certification/Registration
· Must pass Law Enforcement Automated Data System (LEADS) and Computerized Criminal History (CCH) certification requirements within thirty days of employment and maintain certification throughout employment
· Incident Command system (ICS) – IS 100 I.E.b
· Pass Substance/Drug Test Comply to Premier Health Care Required Immunizations
· Pass a Background Investigation
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: Police Dispatcher
Preferred experience: Previous experience in public safety or law enforcement as dispatcher or officer desirable
Other experience requirements: 2 years in a high-volume, high risk Premier facility and Ability to work in high volume call (over 4000 calls annually of violent behavior) and camera environment (nearly 700 cameras to monitor per shift)
Knowledge/Skills
1. Must be 21 years of age.
2. Must type with accuracy using a computer keyboard at a rate sufficient to support department police operations.
3. Must demonstrate strong ability to communicate clearly in written English. Must demonstrate ability to accurately and rapidly handle multiple skills simultaneously.
4. This position requires an individual able to work under pressure with many interruptions while remaining calm a pleasant to the public and facility personnel.
5. Ability to complete Emergency Medical Dispatch and Emergency Fire Dispatch Training
6. Ability to dispatches police officers and officers and operate equipment for purpose of law enforcement traffic control, motorist assistance and security on behalf of the Premier Health Department of Public Safety and other police agencies.
7. Ability to acquire International Association for Healthcare Security and Safety Basis Training