🌎
This job posting isn't available in all website languages
📁
General/Support Services
📅
058740 Requisition #
Sign Up for Job Alerts

The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements. 
The Patient Access Specialist must demonstrate Customer Focus and expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital.  The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability.  Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.  Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights. 

  • Requires minimally a high school diploma or GED.
  • Associates Degree in related healthcare or business field preferred.
  • Requires previous work experience in customer service and general clerical/office procedures.
  • Applicable classwork may be substituted for previous work experience.
  • Prefer minimally one-year experience in a hospital, medical office/clinic, or insurance company.
  • Prefer Medical Terminology certification.
  • One (1) to two (2) years experience gathering customer information and entering data into a proprietary database required.
  • Ability to perform a variety of tasks, often changing assignments on short notice.
  • Must be adept at multi-tasking.
  • Will be required to learn and work with multiple software/hardware products during the course of an average workday.
  • Must possess excellent verbal and listening communication skills.
  • Must be able to maintain a professional demeanor in stressful situations.
  • Must be adept with machinery typically found in a business office environment.
  • Possesses mathematical aptitude to make contractual calculations and estimate patient financial obligations to achieve financial clearance.
  • Able to build productive relationships with all contacts.
  • Overall knowledge of third party collections, registration, billing and contracts is required.
  • Medical terminology knowledge preferred.
  • Must be able to complete Medicare Compliance training within 90 days of hiring.
  • Must be proficient in windows-based computer technology, including keyboarding and typing at least 30 wpm.

Previous Job Searches

My Profile

Create and manage your application profile.

Go to Profile

My Submissions

Track your application(s).

My Submissions

Similar Listings

TROY, OHIO - Upper Valley Medical Center

📁 General/Support Services

Requisition #: 055294

TROY, OHIO - Upper Valley Medical Center

📁 General/Support Services

Requisition #: 041454

TROY, OHIO - Upper Valley Medical Center

📁 General/Support Services

Requisition #: 057730