PATIENT ACCESS SPECIALIST - HIGH SCHOOL

Education

Minimum Level of Education Required:  No requirement

At least 8^th grade

Attendance in Vocational or High School

Age  > 16 

Additional requirements:

Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.

Required to work within the scope of State and Federal minor labor and wage and hour limitations.

Licensure/Certification/Registration

Medical Terminology certification preferred.

Experience

Minimum Level of Experience Required:   No prior job-related work experience

Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.

Knowledge/Skills

1. Ability to perform a variety of tasks, often changing assignments on short notice.
2. Must be adept at multi-tasking.
3. Will be required to learn and work with multiple software/hardware products to be used during the course of an average work day.
4. Must possess excellent verbal and listening communication skills.
5. Must be able to maintain a professional demeanor in stressful situations.
6. Must be adept with machinery typically found in a business office environment.
7. Possesses mathematical aptitude to make contractual calculations and estimate patient financial obligations to achieve financial clearance.
8. Able to build productive relationships with all contacts.
9. Must be able to complete Medicare Compliance training within 90 days of hire.
10. Prefer minimally one-year experience in a hospital, medical office/clinic, or insurance company.
11. Overall knowledge of third party collections, registration, billing and contracts is preferred.