Patient Escort/Part-Time-Afternoon/Miami Valley South
Job Title: Patient Escort
Unit: Medical Imaging/Transportation
Shift: Part-Time(20 hours/week) 12:30 p.m.-9:00 p.m.-varied days
Facility: Miami Valley South
We will build healthier communities with others who share our commitment to provide high-quality, cost-competitive health care services.
The Premier Health Vision
Patients, physicians, and employees will choose Premier Health over any other health care provider in Southwestern Ohio. We will earn their choice, and grow our market leadership by anticipating their needs and exceeding their expectations.
§ Patients and their families will choose us for our quality outcomes and compassionate care at a competitive price.
§ Physicians will choose us as collaborative partners for our easy, efficient practice environment and with a shared passion for high-quality medical outcomes.
§ Our employees will choose us as a great place to work, learn and build a career.
The Premier Health Values
§ RESPECT each person’s dignity.
§ Act with INTEGRITY to do the right thing in all aspects of our responsibilities.
§ Serve with COMPASSION that embraces each individual’s concerns and hopes.
§ Commit to EXCELLENCE as measured to the highest level of performance.
Position Summary
General Summary/Responsibilities:
Provides transport services to patients of all ages to and from all referral points within the hospital. Responsible for creating and maintaining a positive impression of Premier Health by proactively approaching, greeting, and acknowledging all customers in a friendly, professional manner and providing quick and responsive customer service. Maintains equipment in good working condition. May assist in other areas based on departmental needs.
Education
Minimum Level of Education Required:
Additional requirements:
§ Type of degree:
§ Area of study or major:
§ Preferred educational qualifications:
§ Position specific testing requirement:
Licensure/Certification/Registration
§ CPR Certification required within 30 days of hire
Experience
Minimum Level of Experience Required:
Prior job title or occupational experience:
Prior specific functional responsibilities:
Preferred experience:
Other experience requirements:
Knowledge/Skills
§ Proficient in Electronic Medical Record (EMR)
§ Applicable computer applications
Physical Requirements & Working Conditions
Physical Requirements:
Pulling | 4 - Consistently (76% - 100%) | Standing | 4 - Consistently (76% - 100%) | Other sounds | 4 - Consistently (76% - 100%) |
Twisting | 4 - Consistently (76% - 100%) | Reaching | 4 - Consistently (76% - 100%) | Visual Acuity Near | 4 - Consistently (76% - 100%) |
Walking | 4 - Consistently (76% - 100%) | Manual Dexterity | 4 - Consistently (76% - 100%) | Visual Acuity Far | 4 - Consistently (76% - 100%) |
Sitting | 3 - Frequently (41% - 75%) | Use both hands | 4 - Consistently (76% - 100%) | Vision Color | 3 - Frequently (41% - 75%) |
Pushing | 4 - Consistently (76% - 100%) | Talking | 4 - Consistently (76% - 100%) | Concentrating | 3 - Frequently (41% - 75%) |
Climbing | 1 - Rarely (0% - 10%) | Lifting <10 pounds | 3 - Frequently (41% - 75%) | Interpersonal Skills | 4 - Consistently (76% - 100%) |
Stooping | 4 - Consistently (76% - 100%) | Lifting >10 pounds | 4 - Consistently (76% - 100%) | Reading | 4 - Consistently (76% - 100%) |
Kneeling | 1 - Rarely (0% - 10%) | Normal hearing both ears | 3 - Frequently (41% - 75%) | Thinking | 4 - Consistently (76% - 100%) |
Working Conditions:
1. Must be able to push, pull or lift up to 50 pounds
2. May be exposed to aggressive, violent behaviors from patients, family members, and/or visitors
3. May be exposed to blood and body fluids, including those with tuberculosis, HIV, hepatitis, or body infestations
4. Must be able to work under stressful conditions which may occur in emergency situations or with a heavy workload
5. Exposed to ionizing radiation
Organizational Standards
§ Possess skills, knowledge, and abilities to reach the mission, vision, and values of Premier Health.
§ Demonstrates traits and behaviors including, but not limited to, Focusing on Patients/Customers, Walking the Talk, Being a Partner, Adding Skills/Abilities, Working Independently for all staff and Managing in a Changing Environment, Engaging the Workforce, and Managing & Improving Individual Performance for Management Staff.
§ Performs in such a way to honor our values of Respect, Integrity, Compassion, and Excellence.
§ Provides a positive and professional representation of the organization.
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§ Promotes a culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
§ Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
§ Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
§ Adheres to infection prevention policies and protocols, medication administration and storage procedures, and controlled substance regulations.
§ Participates in ongoing quality improvement activities.
§ Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
§ Complies with organizational and regulatory policies for handling confidential patient information.
§ Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
§ Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies.
§ Reports to work as required.