Patient Escort/Part-Time-Afternoons/ Atrium Medical Center

Title: Patient Escort

Unit: Patient Transportation

Hours: 11:00 a.m.-7:30 p.m.

Status: Part Time

Facility: AMC

Position Summary: 

​​Provides transport services to patients of all ages to and from all referral points within the hospital.  Responsible for creating and maintaining a positive impression of Premier Health by proactively approaching, greeting, and acknowledging all customers in a friendly, professional manner and providing quick and responsive customer service.  Maintains equipment in good working condition. May assist in other areas based on departmental needs. ​ 

Essential Duties & Functions:

​​​Escorts/transports patients of all ages by cart, bed, or wheelchair to and from all referral points within the hospital.  Receives and routes patients and associated paperwork throughout service areas.  

​Provides physical assistance to staff in transfer (lifting) of patients as needed.  

​Operates computerized system to update patient information, identify transportation needs, and facilitate automated patient tracking.

​Assists patients with personal needs (i.e. ambulation, restroom, bedpan, etc.).  Awareness of patient condition during transportation and communicates special needs to nursing or technical staff.

​Utilizes effective communication skills by demonstrating respect, concern, and courtesy in all internal and external relationships. Provides basic patient care with dignity and respect for each patient.

​Participates in routine equipment care and cleaning.  Reports faulty, damaged, or lost equipment appropriately.  Returns equipment to proper storage area.  Rounds for equipment during downtimes.

​Follows and implements safety policies and procedures.