Scheduler Assistant / Interpreter Services
Education
Minimum Level of Education Required:
Additional requirements:
§ Type of degree:
§ Area of study or major:
§ Preferred educational qualifications:
§ Position specific testing requirement:
Licensure/Certification/Registration
§ Medical Spanish interpreter certification or experience in the field.
§ Notary from county of residence a plus.
Experience
Minimum Level of Experience Required:
Prior job title or occupational experience:
Prior specific functional responsibilities:
Preferred experience:
Other experience requirements:
Knowledge/Skills
1. Fluent in English and Spanish, with excellent verbal, telephone, and written communication skills.
2. Demonstrated ability to interact with and understand people from different cultural, socioeconomic, or other backgrounds.
3. Excellent interpersonal and customer service skills, with the ability to demonstrate compassion, fairness, and an inclusive approach to a wide variety of individuals and groups from within and outside of the organization.
4. Ability to interact with patients and families of varying degrees of illness, under stressful and/or emergency situations.
5. Proven exceptional organizational skills, with the ability to change focus rapidly with minimal disruption to productivity and quality.
- Computer skills with proficiency in keyboarding, Microsoft Office (Word, Outlook, Excel, etc.), data management required. Prior experience with electronic medical record platform a plus.
7. High attention to detail, demonstrated with excellent planning and time management skills.
8. Able to work independently and as part of a team.
9. Able to maintain the security of patient and other confidential information.