SERVICE COORD-HELP ME GROW/MVH
Job Title: Service Coordinator
Unit: Help Me Grow Brighter Futures
Shift: Mon-Fri, day shift
Facility: MVH
The Service Coordinator/Home Visitor (SCHV) functions in a multifaceted role that demonstrates professionalism and promotes excellence in service to eligible families. The Service Coordinator/Home Visitor is the single point of contact in helping parents to obtain necessary services and assistance. The functions include integrating all direct services with those program services already provided by other public or private sources. Home visits are made with the caseload of children and families using the prescribed curriculum. The Service Coordinator/Home Visitor conducts assessments, assists in child find activities, collaborates with families and agencies in developing, implementing and monitoring the Individualized family plan, updates indicated data base regularly, and facilitates transition to preschool services.
The Service Coordinator/Home Visitor reports to the Home Visit Coordinator for Ongoing Services. The SC/HV is accountable for compliance with all applicable regulatory standards, policies, procedures, and protocols of the Human Resources Department, GDAHA and any funding sources for the work of the department.
The SC/HV will comply with Indicated data base and data entry.
Essential Duties & Functions:
Collaborate with the Home Visit Coordinator to identify learning needs and formulate self -development goals/developmental plan.
Meet with the Home Visit Coordinator for supervision – both administrative and reflective.
Create a positive work environment that promotes productivity.
Receptive to new ideas and methods and willing to adapt to change.
Documents work schedule in Outlook including client visits and other related meetings.
Provide home visits to 15-25 pregnant and parenting mothers using the Healthy Families America or the Parents As Teachers Model at 85% productivity or better.
Average time to first visit is as soon as possible and within 14 days.
Paperwork is turned in within 3 working days.
Screenings, tools and family plans are completed on time 95% of the time.
Time track is timely and reflective of daily work.
Frugal with supplies.
Demonstrates willingness to accept and efficiently process new families.
Expedites discharge of clients who have met goals.
Assist with orientation of new staff.
Promote a seamless continuum of care between all aspects of care and community resources.
Adhere to policies concerning confidentiality and consumer relations.
Contribute to the efficient, orderly operations of the department
Education Required: Bachelor's degree
Area of study or major: Early Childhood or related field. If unrelated field, then child development experience required.
Preferred educational qualifications: Certified teacher
Position specific testing requirement: Must undergo a criminal background check with the Ohio bureau of criminal identification and investigation and a background check with the Ohio central registry on child abuse and neglect.
Licensure/Certification/Registration: NA
Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: Minimum two years’ experience with young children and their families if degree is not in Early Childhood. Prefer home-visiting program experience. Demonstrates a thorough knowledge of and the ability to work with community resources appropriate to the needs of at-risk populations.
Preferred experience: At least 1 year working with pregnant women, infants, and children.
Other experience requirements: Complete orientation per the Help Me Grow guidelines.
Knowledge/Skills
Must possess and display effective verbal, written and interpersonal communication skills.
Organized and self-directed.
Valid driver’s license and insured safe automobile.
Non-smoker