Supervisor, Independent Care Services

General Summary/Responsibilities:

                The Supervisor, Independent Care Services is responsible for supervision of the Independent Care Services and Safety Sitter personnel and management of patient cases involving those services.  Also participates in education and competency development of those staff.  

 

DIMENSIONS:

                Supervises Independent Care Services / Safety Sitter staff and patient cases involving those programs.

 

Scope/Span of Control: N/A

 

Supervisory Responsibilities (if applicable)

 

Supervises FTEs:   Yes

Number of FTEs Supervised: 5+

Exercises full management authority including performance reviews, discipline, termination and personnel hiring Yes

 

Fiscal Responsibilities (if applicable)

Annual Revenue in Dollars: N/A

Annual Expense in Dollars: N/A

Financial Accountability:  N/A         

 

Population Served

 

                Age of Population Served - Choose all that apply

                                ☐ Infant (birth – less than 1 year)

                                ☐ Pediatric/Adolescent (1 – less than 18 years)

                                ☒ Adult (18 – 64 years)

                                ☒ Geriatric (65 years & older)

☐ All Age Groups (Birth & Above)

☐ Not Applicable

 

 

 

Organizational Standards

§  Provides direct supervision of Independent Care Services / Safety Sitter staff including:

o   Onsite supervision

o   Annual reviews

o   Management of productivity

o   Monitoring of compliance with Fidelity and State regulations

§  On-call duties as assigned.

§  Keep progress notes using the tools and processes established by Fidelity Health care, provide summaries and reevaluations if indicated, and submit documentation according to established policy.

§  Participate in multidisciplinary process improvement teams as appropriate.

§  Provide Independent Care Services representation and leadership for Fidelity Health Care in professional settings as appropriate.

§  Responsible for day to day operations of Independent Care Services.

§  Responsible for opening Independent Care cases and managing patient cases and payor sources.

§  Participates in marketing and further development of Independent Care Services.

§  Attend scheduled staff meetings.

§  Maintains professional growth and development.

§  Acts as a role model for customer service activities.

§  Attend mandatory staff development activities.

§  Other duties as assigned.

 

Essential Duties & Functions

 

Essential Duties & Functions:

 

                This position requires daily interaction with Independent Care Services, administrative staff, physicians and consumers. He/she must demonstrate the ability to deal effectively with all internal and external customers. This may include travel to other designated locations.

 

Other Duties & Functions:

                As assigned

 

The above duties and responsibilities may be essential job functions subject to reasonable accommodations. All job requirements listed include the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be constructed as an exhausted statement of duties, responsibilities, and requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.