TECH ED&SUPP SPEC-EPIC BEAKER

Position: Tech Education & Support Specialist - Epic Beaker

Department: Technical Education Support

Shift: 8:00AM-4:30PM 

Status: Full-time/ 80 hours per pay period 

Facility: Premier System Support/ Hybrid

The Technical Education and Support Application Specialist must develop and maintain a deep and broad functional knowledge of the application and related workflows, and is responsible for planning, coordination, implementation, management, training, and support of all application-related training/upgrades/GoLives. This includes developing project plans, identifying and scheduling resources, and coordinating efforts between team members, IT and stakeholders to complete projects according to plan. The Application Specialist creates and/or directly oversees the development/revision of all application-related training and training materials. It is essential that this role create and maintain highly effective relationships and ongoing communication with application user groups and associated Information Technology teams, as well as participate in related team meetings. The Application Specialist is expected to participate in training environment build and credential trainers as needed.