TELEPHONE OPERATOR/PART TIME/8A-4:30P/48 HOURS PER PAY
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Position specific testing requirement: typing test - 35 minimum words per minute
Licensure/Certification/Registration
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: N/A
Prior specific functional responsibilities: N/A
Preferred experience: Telephone operator or high call volume management
Other experience requirements: Customer service
Knowledge/Skills
Demonstrates good computer literacy with basic proven skills using Microsoft.
Basic Office equipment skills and keyboard proficiency required – 35 words a minute
Able to sit for long periods of time with limited mobility and wear a headset
Excellent voice modulation and grammar.
Demonstrates good organizational and multitasking skills.
Good verbal and nonverbal skills.
Ability to interact with all socioeconomic individuals.
Flexible and able to work under stressful conditions
Demonstrates critical thinking, problem solving, and good judgment.
Demonstrates good time management skills.
Physical Requirements & Working Conditions