EPIC PROGRAMMER/ANALYST (Healthy Planet)

Education:   Associate Degree w/2-4 years job experience & EPIC certification within 6             months of position required.

                                                                        or

                        Bachelor Degree w/0-4 years job experience & EPIC certification within 6 months of position required.

                        IT area of study or related area required.  Related areas of study include Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine.

Licensure:  Not Applicable

Certification:        Project Management Certification is encouraged

Experience:            Requires knowledge of the Microsoft Office Suite of applications and good analytical and documentation skills

Skills/Other:          

·         Proven ability to assist with projects involving an analysis of need, coordination of work effort, evaluation, and documentation

·         Proven analytical and problem-solving skills

·         Proven organizational skills and ability to perform tasks as assigned

·         Proven effective interpersonal and communication skills when interacting with technical staff, management, customers, vendors, other employees, physicians, patients, and visitors

·         Proven verbal and written communication skills

Competencies Required:

Specific Competencies:

·         Provides an understanding of application/network/server/AS400/Mainframe etc. troubleshooting by the following:

o   Know the application platform and database for each application supported

o   Demonstrates the ability to use all appropriate tools (such as PCAnywhere, Proxy, etc.) to aid application issue resolution

o   Know where and what to look for when monitoring the application on a server to verify a backup was done

·         Demonstrates an understanding of Active Directory (AD) for applications that use AD for security

·         Knows, understands and provides input to the Disaster Recovery plan for each application he/she supports

·         Monitors Information Systems operating parameters for compliance guidelines

·         Implements and maintains notification process/procedures for equipment failures and performance degrading situations

·         Maintains service recovery procedures