IT FIELD SUPP SPEC II
Position: IT Field Supp Spec II
Department: IT Customer Support
Shift: Full-Time/ 80 HRS Per Pay Period/ 8AM-4:30PM
Facility: Premier System Support
This position is responsible for customer support including workflow development, system configuration and development, innovative application deployment, change documentation, and may educate and inform staff on application functionality. The individual will anticipate business needs and think with a business owner mind-set based on a strong fundamental knowledge of the system and the organizational infrastructure to recommend solutions that enable the enterprise to achieve its goals. These responsibilities require the individual to stay current with the systems and/or applications as well as coordinate across multiple and varied teams to deliver solutions for the enterprise.
Education
Experience
Knowledge/Skills
Proven organizational skills and ability to perform tasks as assigned.