SENIOR EPIC PROGRAMMER/ANALYST (EPIC INTERFACE TEAM)

110 N MAIN ST, DAYTON, OH 45402

DEPT: Digital Health & Technology - DHT CLIN ED-ANC-HIE-ORDERS

Full-Time / 8:00 am - 5:00 pm 

Premier Health utilizes the EPIC system as the electronic medical record (EMR) in which patient health information is entered and stored for the purpose of securing patient clinical information and enhancing patient care. Premier Health employs multiple Epic Teams that specialize in a range of applications within the Epic EMR.

The Epic Programmer Analyst Sr. is responsible for analysis of complex workflows, advanced system configuration and development, application deployment and support, change documentation, and will educate and inform staff on EPIC functionality. The individual will anticipate business needs and think with a business owner mind-set based on a strong fundamental knowledge of their application and how it integrates with other systems. The individual will understand the organizational infrastructure and can recommend solutions that enable the enterprise to achieve its goals. These responsibilities require the individual to be a knowledge leader for their systems and/or applications. The individual delivers results across multiple teams to provide solutions for the enterprise. This position will include on call responsibilities

REMOTE: This position offers the opportunity to work remotely.

Work-from-home available for candidates who meet requirements

Essential Duties & Functions:

1. Responsible for the processing and implementation of approved change requests within established service level agreements.

2. Responds to assigned system incidents, providing support and assistance to all users to correct and avoid recurrence of problems.

3. Works as a team member or leader on projects as well as provides estimates for complex work efforts. Dimensions of project assignments range from simple stand-alone applications to large projects.

4. Provides back-up assistance to other team members and shares knowledge/education with fellow team members.

5. Works independently with minimal supervision.

6. Researches, learns and understands the Premier Health IT policies, procedures and practices, especially related to change management, incident handling and service level agreements.

7. Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops.

8. Manages competing prioritizes, delivers and meets organizational goals.

9. Delivers solutions to complex business problems that are cost-effective and produce high levels of quality and customer satisfaction.

10. Leads and mentors other programmer analysts in the development, implementation, and problem resolution of an application. This is accomplished through planning, scheduling, assigning, coordinating, and reviewing tasks performed by team members. May provide input to the yearly performance evaluation of staff.

11. Evaluates software and hardware products and make recommendations for improving operations or processes.

12. Typical work hours are M-F 8am-5pm and may vary based operational need. May also be required to participate in a 24 x 7 on-call support rotation to meet the critical clinical and business needs of the organization.