SUPERVISOR- PATIENT ACCESS

Education

Minimum Level of Education Required: High School completion / GED

Additional requirements:

Preferred educational qualifications: Associates degree

HFMA CRCR within two years of role.

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Prior job title or occupational experience: 2-4 years customer service experience

Prior specific functional responsibilities: Experience in Microsoft Office

Preferred experience: Knowledge of healthcare laws and working in hospital EMR systems.

Knowledge/Skills

Must have excellent communication skills, proven leadership abilities, advanced interpersonal skills to provide leadership to assigned staff and to maintain effective communications with patients, physicians, visitors, and a variety of internal employees.

Analytical skills necessary to examine and make recommendations in all areas of responsibility.

Must have proven problem resolution skills including employee counseling, patient/physician/ancillary department issues, equipment malfunctions